POSSESSION OF THE TICKET SHALL CONSTITUTE ACCEPTANCE OF THE FOLLOWING CONDITIONS. |
| 1. Ticket holders are required to carefully check their tickets in advance of their visit; mistakes may not be rectified on the day. Tickets should be retained at all times during the event. |
| 2. This ticket is not transferable; it may not be exchanged or refunded. |
| 3. The management reserves the right to make any change whatsoever to the act programme owing to any unforeseen or unavoidable cause. |
| 4. The right to a refund on postponements or cancellation of the event is at the event promoter’s absolute discretion. Any refunds permitted may only be obtained from the point of purchase. The promoter is not responsible for any other costs incurred other than the face value of the ticket. |
| 5. It is a licensing condition that every person entering the event site must have a valid ticket. |
| 6. Admission is at the ticket holder’s own risk. The promoter and event site shall not be held liable for any loss injury or damage sustained within the premises. |
| 7. No unauthorised re-admission. |
| 8. This event is not suitable for very young children. Adults must accompany all children under the age of 16. |
| 9. In the interests of security, personal searches may be carried out on entry. Items regarded as potentially dangerous are not permitted. |
| 10. The event promoter reserves the right to refuse entry of the ticket holder to the event site. Customers found to be causing damage to the site, the site infrastructure, causing harm to any other person on site or in breach of these conditions will be subject to prosecution. |
| 11. If the ticket is resold or transferred for commercial gain by any one other than the event promoter or their authorised sub-agent, or used for competitions, promotions or hospitality packages without the written consent of the promoter, it will become void and the holder may be refused entry or ejected from the event site. |
| 12. For reserved seated concerts, if the customer has to be re-seated for any reason then they are entitled to a seat of corresponding value. Latecomers may not be seated until a suitable break in the performance and may not be allocated the seat purchased, or equivalent value. Lost tickets will not be replaced. Keep your ticket safe and retain it at all times during the event. |
| 13. For general admission picnic style events duplicate tickets will not be issued for lost or stolen tickets. Latecomers may be asked to remain towards the rear of the site until a suitable break in the performance. |
| 14. Other than the provisions advertised or outlined by the box office at the time of sale, customers are required to address any special needs by contacting the box office in advance of their visit, as the concert promoter may not be able to provide those needs without notice. |
| 15. The ticket holder consents to the filming and sound recording of members of the audience. |
| 16. All the Summer Nights concerts take place outdoors. Customers are advised to wear appropriate clothing and footwear and protection against potential inclement weather. |
| 17. With the exception of dogs assisting the visually impaired, no animals are permitted onto the site. |
| 18. Whilst umbrella's are allowed to be brought onto the site, to prevent the obstruction of the stage for other members of the audience, umbrellas may not be erected during the performance. |
| 19. No professional cameras, video recorders or any form of audio-visual recording equipment allowed in the event site. |
| 20. No radios, cassette recorders or CD players will be allowed onto the site. |
| 21. Fire regulations permit only wick burning candles. Garden fires, barbeques, gas and paraffin lamps will not be permitted. |
| 24. Glass will not be allowed onto site. |
| 26. Please note that picnics, furniture and gazebo's are not permitted at seated events for safety reasons. |
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